We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Once a survey response is sent by the customer we will not be able to edit it even if this was an error made by the customer. The survey response will be removed from the Reports if the ticket is deleted or marked as spam.
