You will not be able to mark a discussion as closed or resolved in Freshconnect. All discussions in which you are mentioned or that which you are following will be present on your list view.
How can I mark a discussion as closed or resolved in Freshconnect?
Modified on: Tue, 18 Dec, 2018 at 3:03 PM
Freshdesk
Freshdesk
Freshdesk Omni
Omnichannel (classic)
Omnichannel (classic)
Current plans
Previous plans
If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base