We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.


With Proactive Outreach in Freshdesk, your support teams can identify, understand, and reach out proactively to customers the moment they run into trouble, in turn creating a memorable brand experience for them. Read more here.