With the Freshdesk - Google Calendar integration, you can create and edit events from inside Freshdesk, and remain on top of all the things you need to do, all the events you need to go to, all the birthdays you might forget otherwise and so on.
Having Google Calendar right inside Freshdesk means you can add an event to your calendar a second after you read a ticket about it. No going back and forth over tabs and other programs. Reminders pop up when you are working too, so you don’t forget to grab milk on the way home.
Quick Guide to setup your Freshdesk - Google Calendar.
1. Click on 'Admin' and then on 'Integrations'.
2. Click 'Enable' on Google Calendar.
3. Permit access to Freshdesk.
4. View your Google Calendar inside Freshdesk.