Exploring Curated Reports

• Customer Satisfaction Survey Report in Analytics

  Tue, 14 Dec, 2021 at 8:53 AM
• Unresolved tickets in Analytics (Helpdesk Ticket Volume)

  Thu, 27 Apr, 2023 at 4:37 PM
• AI and Human Agent Impact Analysis

  Mon, 1 Dec, 2025 at 11:39 AM
• Understanding agent availability with Agent Activity reports

  Mon, 3 Jun, 2024 at 12:11 PM