Miscellaneous articles

• List of features in Freshdesk from 2021

  Tue, 17 Dec, 2024 at 6:50 PM
• Decommissioning X (formerly Twitter) Integration on Freshdesk

  Tue, 14 Oct, 2025 at 3:21 PM
• Upcoming Changes to SLA Calculation in Business Hours

  Mon, 17 Nov, 2025 at 3:35 PM
• Check Your Freshdesk Signup Date and Omni Version

  Mon, 1 Dec, 2025 at 11:32 AM