Miscellaneous articles

• List of features in Freshdesk from 2021

  Tue, 17 Dec, 2024 at 6:50 PM
• Upcoming changes to day-based SLAs in Business hours

  Mon, 18 May, 2026 at 11:09 AM
• Check your Freshdesk signup date and Freshdesk Omni Version

  Tue, 19 May, 2026 at 2:23 PM
• Upgrade SLA and Contacts to the new Freshdesk Omni experience

  Tue, 19 May, 2026 at 12:55 PM
• Ticket details enhancements

  Mon, 25 May, 2026 at 4:39 PM