We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans. We assure you that this change will not impact your product experience, and no action is required on your part.
The option to schedule a report is available from Garden/Pro Plan onwards, for both On-Demand and Saved Reports.
Please navigate to the Reports tab -> click on the report for which you need to set this up -> click on "Create Schedule" option available next to the Report Name (or) Report View Title.
Kindly note that we do not have this option for "Satisfaction Survey" reports. For more details, please make use of the article which elaborates about Scheduling Reports.