We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Freshdesk lets you collect feedback and support requests directly from your website, portal or any third party web page. This lets your customers submit a ticket to your helpdesk without having to look around for your self-service portal or remember your support email. Read more here.