AI Agent Studio is your central workspace for creating, managing, and deploying conversational experiences powered by Freddy AI. From here, you can build AI Agents that resolve how-to queries using your knowledge base.
AI Agent Studio lets you design, customize, and go live from one place.

AI Agents
AI Agents represent intelligent, context-aware assistants that learn from your knowledge sources, such as solution articles, web links, files, custom Q&As, or Workflows. They don't just respond; they understand context and act through integrated workflows, helping you automate resolutions without compromising on the human touch.
You can:
- Build from scratch - Configure knowledge sources, define skills, set a persona, and customize responses for your brand. Learn more about creating an AI Agent
- Use templates - Choose from prebuilt AI Agent templates with ready workflows, and modify them to suit your needs. Learn more about AI Agents Library