Is it possible to link tickets in Freshdesk? : Freshdesk Support

Is it possible to link tickets in Freshdesk?

Modified on: Thu, 6 Apr, 2017 at 4:22 PM

Freshdesk

Cross mark

Sprout

Cross mark

Blossom

Tick mark

Garden

Tick mark

Estate

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Forest

Omnichannel (classic)

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Sprout

Cross mark

Blossom

Cross mark

Garden

Tick mark

Estate

Tick mark

Forest

Omnichannel (classic)

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Free

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Growth

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Pro

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Enterprise

Yes, it is possible. By using trackers ,tickets can be linked in Freshdesk.