Can a linked ticket also be a child/parent ticket ?

Modified on: Fri, 22 Feb, 2019 at 1:24 PM

Freshdesk

Sprout

Blossom

Garden

Estate

Forest

Omnichannel (classic)

Sprout omnichannel Tick mark

Blossom omnichannel Tick mark

Garden omnichannel Tick mark

Estate omnichannel Tick mark

Forest omnichannel

Omnichannel (classic)

Growth omnichannel Tick mark

Pro omnichannel Tick mark

Enterprise omnichannel

No, tickets can be associated via trackers or the parent-child method, but not both.