Freshdesk API documentation could be found under - https://developers.freshdesk.com/api. Using the information available here, you would be able to build your own account specific API based on your business requirements.
Where do I find the documentation for API?
Modified on: Thu, 31 Aug, 2017 at 9:27 PM
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If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base