We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Freshdesk API documentation could be found under - https://developers.freshdesk.com/api. Using the information available here, you would be able to build your own account specific API based on your business requirements.