Your account's Administrator will be able to assign the role of Administrator to you under Admin > Team > Agents.
I want to login as Administrator
Modified on: Sat, 26 Jun, 2021 at 1:38 AM
Freshdesk
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Freshdesk Omni
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Omnichannel (classic)
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If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base