Can a linked ticket be merged with another ticket?

Modified on: Thu, 20 Apr, 2023 at 4:14 PM

Freshdesk

Sprout

Blossom

Garden

Estate

Forest

Omnichannel (classic)

Estate Omnichannel Tick mark

Forest Omnichannel

Omnichannel (classic)

Growth Omnichannel Tick mark

Pro Omnichannel Tick mark

Enterprise Omnichannel

Freshdesk

Free

Growth

Pro

Enterprise

Yes, you can merge tickets to a ticket linked to a tracker.