The Tickets tab lets you filter out and view a list of tickets that you want to get working on. You can filter out tickets by source, type, status, agents assigned to, tags, products, and even the custom fields that you have created. Read more here.
Working with the Ticket List page
The Tickets tab lets you filter out and view a list of tickets that you want to get working on. You can filter out tickets by source, type, status, agents assigned to, tags, products, and even the custom fields that you have created. Read more here.