Who can view the contents of the PCI field?

Modified on: Thu, 3 Sep, 2020 at 4:34 PM

Freshdesk

Sprout

Blossom

Garden

Estate

Forest

Freshdesk

Free

Growth

Pro

Enterprise

Freshdesk Omni

Growth

Pro

Enterprise

Omnichannel (classic)

Estate Omnichannel Tick mark

Forest Omnichannel

Omnichannel (classic)

Growth Omnichannel Cross mark

Pro Omnichannel Tick mark

Enterprise Omnichannel

Admins and agents with the following roles can view the contents of the PCI field