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Solution home Freshdesk FAQ PCI-DSS Compliance

Who enters the data in the PCI field?

Modified on: Thu, 3 Sep, 2020 at 4:32 PM

There are two ways in which data can be entered into the PCI field. 

  • Customers can fill in their card number in the ticket form directly, or
  • Agents with access to the field can fill it in.