Is the Linked tickets tracker same as that of the time tracker ? Are they related ?

Modified on: Thu, 6 Apr, 2017 at 4:28 PM

Freshdesk

Sprout

Blossom

Garden

Estate

Forest

Omnichannel (classic)

Sprout omnichannel Tick mark

Blossom omnichannel Tick mark

Garden omnichannel Tick mark

Estate omnichannel Tick mark

Forest omnichannel

Omnichannel (classic)

Growth omnichannel Tick mark

Pro omnichannel Tick mark

Enterprise omnichannel

No, both the trackers are completely different. The first one is used to link tickets which creates a separate tracker ticket.Whereas the latter is used to calculate the amount of time spent on a particular ticket.