We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

In the tickets list page, the ticket with the separate tag that indicates Tracker is the main tracker ticket. Also, it is possible to filter all the tracker tickets in the helpdesk. This can be done by choosing Tracker in the Association Type dropdown field.