We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
With the Freshdesk help widget, you can embed solution articles and/or a contact form within your website or product. When your customers need help, they can open the widget to search through solution articles or to submit a ticket.
To learn more about the help widget, you can
- read our solution articles that will help you set up solution articles and a contact form in the help widget, embed it on your website, and configure advanced functionalities using the widget's APIs
- watch a webinar which walks you through the basics of the widget
- refer to our API documentation to make use of the advanced functionalities of the widget